CEC's easy-to-use Members Portal lets you view your plan details online 24/7.
Via this online tool, you can:
- Check the status of your out-of-network claim. Note that out-of-network claims may take up to 60 days to process. Please wait until after 60 days to inquire about your claim status.
- View your benefit information
- Check your current eligibility
- Print a temporary ID card
- Request an ID card be mailed to you
- Click here to submit an out-of-network claim online or click here to download a paper out-of-network claim form to mail to CEC
To login, simply enter the Primary Member's unique member ID number and date-of-birth. If you have forgotten the unique ID number, please contact CEC at 888-254-4290.
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My experience with CEC’s customer service team has been one of the best experiences I've ever had in dealing with an insurance company! I can guarantee I'll be recommending Community Eye Care to everyone I know. "