Broker happily managing client vision benefits with CEC Vision tools and support

The Easiest Plan to
Administer

Managing Your Client's CEC Plan is Simple

We understand that managing your client's portfolio can be time-consuming. That's why we designed our vision plans to be easy to administer. With online resources and materials, you'll find everything you need to efficiently oversee your client's CEC plan.

Client Portal

CEC's Client Portal gives HR users access to update member data (including the ability to enroll, change and terminate members and dependents), to view the monthly invoice, and to update the client's demographic data. Users can also print temporary Member ID cards, request a permanent Member ID card, and check member eligibility and enrollment data via the ClientPortal.

If you need access to the Client Portal to manage your client's CEC vision plan, please email accountmanagement@cecvision.com.
Benefits broker using the CEC client portal to administer client vision plans
Benefits broker contacting CEC Vision for client support and plan assistance

Contacting CEC

At CEC, we're all about simplicity. Please use the following contact information to more efficiently assist with anything you need.

  • Invoices: Questions about an invoice, requesting a copy of an invoice, invoice discrepancies, contact invoices@cecvision.com. Click here to be added to our monthly invoice reminder email.
  • Enrollment: Member updates including adding a member, terminating a member, changing a name or address, or other questions about member enrollment, contact ect@cecvision.com.
  • Client Portal: Password resets, assistance with being locked out, updating a user, or adding a user, contact passwords@cecvision.com.
  • Out-of-Network Claims: Questions about an out-of-network claim that has been submitted, contact oon@cecvision.com.
  • Other Question or Requests: Contact accountmanagement@cecvision.com.

Note that you can do many of these things, including requesting a member ID card, through our Client Portal.

Learn More About Our Vision Plans

Contact Us

"I have been representing CEC to groups for over 12 years as a broker. Working with CEC has been nothing short of a pleasure. They always do an excellent job helping me with any issues I have and always in a professional and friendly manner. I am comforted in knowing that my clients are well taken care of."

- Bryan H., Benefits Advisor

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